At TMO Car Rentals, we make it easier to get access to a dependable vehicle without a complicated rental process. Whether you need a car for everyday transportation, work, delivery driving, or an extended rental period, we’ll guide you through each step—from checking availability to returning the vehicle.
1
Before beginning the Rental Request Form, make sure you have clear copies or photos of the required documents saved on your phone, tablet, or computer. You will be asked to upload these documents while completing the form.
Please have the following ready:
If you would like your own automobile or non-owner insurance reviewed: A clear copy of your current insurance declarations pages. You may provide these with your Rental Request or when requested before your rental is finalized.
Your declaration pages should show your name, insurance company, policy number, effective dates, and coverage information. An insurance identification card alone may not provide enough information to verify coverage.
Please make sure all uploaded images are clear, current, complete, and easy to read. Having your documents ready will make the form easier to complete and help prevent delays.
2
Complete our online Rental Request Form and upload the requested documents directly through the form.
Provide your contact information, requested rental start date, anticipated rental period, intended vehicle use, and other information needed to evaluate your request. Please provide complete and accurate information so our team can properly review your rental needs.
Submitting a rental request does not guarantee or reserve a particular vehicle.
3
Our team will review your Rental Request Form and the documents you provided. Most requests are initially reviewed within one business day, but please allow up to two business days during periods of high demand.
We will contact you if information is missing or if additional documentation or clarification is needed. Once the review is complete, we will let you know whether we can move forward with your request and explain the next steps.
Moving forward with a rental request depends on identity verification, driver eligibility, intended vehicle use, satisfaction of TMO Car Rentals’ rental requirements, and vehicle availability.
4
If we can accommodate your rental request and a suitable vehicle is available, we will send you a rental agreement.
The agreement will explain the rental rate, payment schedule, refundable security deposit, authorized vehicle use, mileage terms, insurance provisions, maintenance responsibilities, extension procedures, return conditions, and responsibility for tolls, tickets, and other rental-related charges.
Please review the agreement carefully, ask any questions you may have, and sign it before the stated deadline.
You will not be asked to make a payment until a vehicle has been identified and you have received the rental agreement. A vehicle is not reserved until the agreement is signed, the refundable security deposit is paid, and all other required reservation steps are completed.
5
After signing your rental agreement, you will be asked to pay the $250 refundable security deposit to secure the vehicle.
The security deposit may be applied to unpaid rental charges, fuel shortages, excessive cleaning, damage, missing property, tolls, parking citations, or other amounts permitted under the rental agreement. Any remaining refundable balance will be returned after the vehicle is returned and the rental account is reviewed.
Your first rental payment and any other amount due at the beginning of the rental must be paid before the vehicle is released.
We will confirm the total amount due, accepted payment methods, recurring payment schedule, and future payment due dates before your rental begins.
A vehicle is not officially secured until TMO Car Rentals receives the required refundable security deposit and sends you a reservation confirmation. All required payments must successfully clear before the vehicle can be released.
6
After your rental agreement is signed and all required payments have cleared, we will coordinate the date, time, and location for vehicle pickup.
The refundable security deposit, first rental payment, and any other amount due must be paid electronically before your scheduled pickup appointment. Payments will not be accepted at the pickup location. The vehicle and keys cannot be released until all required payments have cleared.
At pickup, we will:
Once all pickup requirements are complete, you’ll receive the keys and be ready to get on the road.
If you have questions about maintenance, roadside assistance, or emergency procedures during your rental, please contact the TMO Car Rentals office for assistance.
7
During your rental, operate the vehicle safely, keep your payments current, and follow the terms of your rental agreement. You are expected to:
Rental extensions are not automatic. Extension requests must be submitted and confirmed in advance. Whether an extension can be granted depends on your account status, required payment, vehicle scheduling, and availability.
8
Return the vehicle on the confirmed date, at the agreed location, and in the condition required by your rental agreement.
When the vehicle is returned, we will complete a final inspection and record its mileage, fuel level, cleanliness, and overall condition.
Additional charges may apply for late returns, excessive cleaning, damage, unpaid tolls, tickets, or other amounts permitted under the rental agreement.
Need a dependable vehicle to earn income through delivery, courier, or rideshare platforms?
The TMO Car Rentals Drive & Earn Program provides rental options for independent drivers working with platforms such as:
Whether you deliver food and packages or transport passengers, our Drive & Earn Program is designed to help eligible drivers access a vehicle for their income-producing work.
Drivers are responsible for confirming that the selected vehicle and rental arrangement meet the requirements of the platform they intend to use. Driver and vehicle eligibility are determined by each individual platform—not TMO Car Rentals.
Need a dependable vehicle to earn income through delivery, courier, or rideshare platforms?
The TMO Car Rentals Drive & Earn Program provides rental options for independent drivers working with platforms such as:
Whether you deliver food and packages or transport passengers, our Drive & Earn Program is designed to help eligible drivers access a vehicle for their income-producing work.
Drivers are responsible for confirming that the selected vehicle and rental arrangement meet the requirements of the platform they intend to use. Driver and vehicle eligibility are determined by each individual platform—not TMO Car Rentals.
Before you apply, please gather the following as you will need to submit them with your application:
Documents must be current and match the information provided on your Rental Request Form. All copies must be clear and readable.
TMO Car Rentals serves eligible renters throughout South Florida, including Palm Beach, Broward, Miami-Dade, Martin, and St. Lucie counties. Service areas, pickup arrangements, and vehicle availability may vary.
Check our current vehicle availability and submit your Rental Request Form today. If no suitable vehicles are currently available, join our Availability List so we can contact you when availability changes.